Gordon Smith: Institutional Intelligence
Finances and premises comprise the content of chapters eight and nine. Smith argues that leaders at every level in the organization need an understanding of the relationship between finances and mission, as well as each person’s role in pursuing sustainability. Members need clarity on the organization’s financial position and its main revenue stream. Additionally, institutions generally have multiple sources of revenue. Members need to know what those are. Moreover, institutional intelligence requires an understanding of the space that houses the organization and how that space functions. The actual building that houses the institution is an important element to the organization’s effective functioning and the well-being of its members. Smith urges organizations to ask whether the space appropriately reflects the organization’s identity, purpose, and community, and if not, how the space can be adapted to fit.
Effective organizations care for their people and say thank you often.
The conclusion identifies barriers to organizational effectiveness, and Smith stresses how important it is to orient new members to the mission, governance, and the other characteristics of the institution so that everyone can work together to maintain the organization’s identity, fulfil its purpose, and achieve the mission. Three appendices address the responsibilities of the board, institutions as places of well-being, and recommended readings on the individual topics covered in the book.
Churches, like any organization, are only as effective as how well they accomplish their mission.
Reviewed by Michelle Vondey
Publisher’s page: https://www.ivpress.com/institutional-intelligence
Preview: https://books.google.com/books/about/Institutional_Intelligence.html?id=FvMtDwAAQBAJ
Category: Ministry, Spring 2019